Frequently Asked Questions

Yes. We offer conditional discounts that are activated by ordering specific services. A service can receive a discount only when the required triggering services and quantities are present in the same order. Discounts never apply to the same service that activates them. --- PAINTING SERVICES → PREPARATION SERVICES (10% DISCOUNT) Trigger services: - Single-color wall or ceiling painting (with or without materials) - Multi-color wall or ceiling painting (with or without materials) Conditions: - Minimum total painted area: 10 m² Discounted services: - Priming (with or without materials) - Wallpaper removal - Old paint removal - Extra plastering --- FLOORING INSTALLATION → FLOORING ADD-ON SERVICES (10% DISCOUNT) Trigger services: - Laminate flooring installation - Carpet flooring installation - PVC flooring installation Conditions: - Minimum total flooring area: 10 m² Discounted services: - Old floor removal - Floor leveling - Underlay installation - Skirting boards - Transition strips --- BED ASSEMBLY → SMALL FURNITURE ASSEMBLY (10% DISCOUNT) Trigger service: - Bed assembly Conditions: - Minimum quantity: 1 bed Discounted services: - Nightstand assembly - Dresser assembly - Desk assembly --- TABLE ASSEMBLY → CHAIR ASSEMBLY (10% DISCOUNT) Trigger service: - Table assembly Conditions: - Minimum quantity: 1 table Discounted services: - Chair assembly --- KITCHEN SET ASSEMBLY → KITCHEN ADD-ON SERVICES (10% DISCOUNT) Trigger service: - Kitchen set assembly Conditions: - Minimum quantity: 1 kitchen set Discounted services: - Kitchen cabinet assembly - Extra kitchen cabinet assembly - Wall mounting --- ANY FURNITURE ASSEMBLY → REMOVAL & CARRY-OUT SERVICES (10% DISCOUNT) Trigger services: - Any furniture assembly service Conditions: - Minimum quantity: 1 assembled item Discounted services: - Old furniture removal - Furniture carry-out --- PAINTING, PREPARATION OR FLOORING → SOFA & MATTRESS CLEANING (10% DISCOUNT) Trigger services: - Painting services - Preparation services - Flooring installation - Old floor removal Conditions: - Minimum total area: 10 m² Discounted services: - Sofa cleaning (2-seater, 3-seater, corner) - Mattress cleaning (single or double, one- or two-sided) --- SOFA CLEANING → ARMCHAIR & POUF CLEANING (20% DISCOUNT) Trigger services: - Any sofa cleaning service Conditions: - Minimum quantity: 1 sofa Discounted services: - Armchair cleaning - Pouf cleaning --- OTHER SERVICES → CARPET CLEANING (10% DISCOUNT) Trigger services (any of the following in the same order): - Area-based services with total area at least 10 m² (painting, preparation, flooring, old floor removal), OR - Item-based services with at least 1 item (furniture assembly, removal, sofa cleaning, mattress cleaning) Discounted service: - Carpet cleaning --- OTHER SERVICES → WINDOW & BALCONY CLEANING (10% DISCOUNT) Trigger services (any of the following in the same order): - Area-based services with total area at least 10 m², OR - Item-based services with at least 1 item Discounted services: - Window cleaning (single, double, French) - Balcony doors - Balconies (standard and large) --- SERVICES EXCLUDED FROM ALL DISCOUNTS: - Heavy dirt modifier - Pet hair modifier - Disinfection --- Note: Multiple discounts may apply within the same order when conditions are met for different services. Discounts do not stack on the same service.

No. The calculator provides an indicative estimate. The final price is confirmed after inspection and agreement.

In most cases, we can start within a few days after a free on-site inspection and confirmation of details.

Yes. All deep cleaning is done on-site using professional equipment. Furniture is not removed from the property.

No. You can leave either email or phone — whichever you prefer — so we can contact you regarding your request.

Weekend work is possible depending on availability and project type. This is discussed during the inspection.

Yes. We provide a free on-site inspection to assess the scope of work and confirm the final price.

The listed prices include labor only, unless stated otherwise. Materials are discussed separately based on your preferences.

Yes. We regularly work with rental and Airbnb properties, including refresh, repairs, deep cleaning, and preparation between tenants.

Yes. You can use our calculator to select services and send an offer request directly through the website.

Basic cleaning is a comprehensive cleaning of the entire property, calculated per square meter (m² of the total area). It is suitable before moving in, after tenants, or after renovation, when there is accumulated dust and general dirt. The service includes cleaning of all rooms and surfaces in the apartment – floors, doors, door frames, skirting boards, switches and sockets, kitchen area (external surfaces), windows and balconies, as well as removal of construction and household dust. Basic cleaning does not include upholstery cleaning, mattress and carpet washing, or deep sanitary treatment in cases of heavy contamination – these services are selected separately.

We primarily operate in Burgas and the surrounding region. For other locations, please contact us.